Flagging is the process by which third parties can report potentially harmful content to platforms for content moderation review. Organisations that are formally recognised as trusted for identifying and reporting illegal content, are called Trusted Flaggers.

Over time, INHOPE member hotlines and other recognised organisations (e.g. Helplines) have built trusted relationships with online service providers and platform operators and have become recognised Trusted Flaggers. This means that their reports are prioritised.

Why do we need Trusted Flaggers?

Trusted Flaggers have demonstrated expertise and competence in recognising and reporting harmful content. For example, INHOPE member hotline analysts go through rigorous INHOPE and INTERPOL training and have to meet certain criteria to become and remain members of the INHOPE Network of hotlines. Processing reports of CSAM made by Trusted Flaggers to technology companies are more efficient than those made by the general public. Prioritising Trusted Flagger reports helps online service providers remove illegal content as quickly as possible and prevent further revictimisation for the survivor.

INHOPE's Trusted Flagger Program

In 2018 INHOPE created a voluntary Trusted Flagger program. Companies participating in this program accelerate the processing of CSAM and illegal content reports received from INHOPE hotlines. To join the Trusted Flagger program, INHOPE must be satisfied that the organisation is committed to the program and the rapid removal of illegal content on its platform. If this is confirmed then a reporting exchange procedure is agreed upon with the platform and shared with member hotlines.


Should your company have a Trusted Flagger program? Learn more about the ins and outs of Trusted Flagger programs.

Why are INHOPE member hotlines the ideal Trusted Flagger candidate? Click here to find out.