Point de Contact reporting application - INHOPE member Hotline in France
February 16, 2012
Point de Contact reporting application
On 19 September 2011, AFA released a new software application, which is an adaptation of the existing online reporting service Pointdecontact.net
It was designed to allow Internet users to report potentially illegal content to the Point de Contact hotline in even fewer clicks. Since its release, Point de contact has received nearly 250 reports through the application, which represents a little less than 1 in 10 reports.
Once the software is installed on the user's computer, the application icon will appear in the operating system's taskbar. When clicking on this icon a window automatically displays a reporting form that asks for exactly the same information as when reporting through Pointdecontact.net (incident type, technological support, URL and incident description). This window is superimposed on the user's web browser (Chrome, Firefox, IE, Safari…) so he doesn't have to switch from one window/tab to another during the reporting process.
If he chooses to, the user can record his personal data (location, age, gender, email) once and for all, which allows him to transmit this data with each report without having to enter it systematically. He may also prefer to report anonymously.
The application was developed to solicit minimum system resources and is available for free download on Pointdecontact.net. It is currently only compatible with Windows operating systems (2000, XP, Vista, 7, 7 Starter).
AFA is happy to give away the existing developments to any INHOPE member wishing to adapt the application to its own reporting service.
Download link: http://www.pointdecontact.net/application_pointdecontact.aspx
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